With the aim of improving dialogue with our public, the EBCF Ombudsman's Office receives and records statements from residents of riverside communities located in the Amazon Rio Reserve with the commitment to respond to them appropriately.
If you have any suggestions, complaints, requests, reports or compliments for EBCF, send your message by clicking on the link below. EBCF will preserve your identity, if it is in your interest.
Ombudsman
What to send:
Praise
Complaint
Suggestion
Request
Complaint
You can also send via:
From the email address:
Contact us by phone:
97 - 99181 - 2973
Shipping Options
The deadline for the Ombudsman's response will be up to 15 (fifteen) working days from receipt and confirmation of the statement, and may be extended at the discretion of the EBCF depending on the complexity of each case.